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OFFICE
Mint Hill, NC 28227
(704) 675-7031
vstilebath@gmail.com
CONTACT
© 2025 V&S Tile & Bath
Privacy Policy
V&S Tile & Bath LLC Effective Date: June 16, 2026
V&S Tile & Bath LLC ("V&S Tile & Bath," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to vstilebath.com, get.vstilebath.com, and any other web pages, forms, or landing pages we operate that link to this policy (collectively, the "Site").
By using the Site or submitting your information to us, you agree to this Privacy Policy.
Information We Collect
Information you provide to us. When you fill out a form, request a consultation or estimate, or otherwise contact us, we collect the information you choose to provide — typically your name, email address, phone number, and any details you share about your project.
Information from phone calls. We use call-tracking technology (provided by CallRail) to manage and measure calls to our business. When you call a number listed on the Site, we may collect your phone number; the date, time, and duration of the call; and the marketing source that referred you. Calls may be recorded or monitored for quality, training, and record-keeping purposes. If you do not wish to be recorded, please let us know at the start of the call.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical information, which may include your IP address, browser and device type, pages viewed, links clicked, the page that referred you, and advertising click identifiers (such as Google's gclid). We also use analytics and session-replay tools (including Google Analytics and Microsoft Clarity) that record how visitors interact with the Site — such as mouse movements, clicks, scrolling, and pages viewed — to help us understand and improve the experience. This information is used in aggregate and is not used to personally identify you.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations, estimates, and appointments;
- Provide, perform, and follow up on our remodeling and related services;
- Send you service-related communications by phone, text message, or email;
- Operate, maintain, analyze, and improve the Site and our services;
- Measure and improve our advertising and marketing, including understanding which campaigns lead to inquiries;
- Detect, prevent, and address fraud, spam, and security issues; and
- Comply with our legal obligations and enforce our terms.
Cookies and Tracking Technologies
The Site uses cookies and similar technologies (such as pixels and tags) to make the Site work, remember your preferences, measure performance, and support advertising. These generally fall into three categories: essential cookies needed for the Site to function; analytics cookies that help us understand how the Site is used; and advertising cookies used by us and our partners (such as Google) to measure ad performance and show relevant ads.
You can control cookies through your browser settings, and you can opt out of certain interest-based advertising through:
- Google Ad Settings: https://adssettings.google.com
- Digital Advertising Alliance: https://optout.aboutads.info
- Network Advertising Initiative: https://optout.networkadvertising.org
Because there is no common industry standard for "Do Not Track" signals, the Site does not currently respond to them.
How We Share Your Information
We do not sell your personal information. We share information only as follows:
- Service providers. With companies that provide services on our behalf — such as call tracking (CallRail), website and landing-page hosting (Unbounce), analytics and session replay (Google, Microsoft Clarity), advertising platforms (Google), and any scheduling or customer-management tools we use. These providers may use your information only to perform services for us.
- Legal and safety reasons. When we believe disclosure is required by law, regulation, legal process, or governmental request, or is necessary to protect the rights, property, or safety of V&S Tile & Bath, our customers, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, your information may be transferred as part of that transaction.
Text Messaging (SMS)
If you provide your phone number, you consent to receive communications from V&S Tile & Bath LLC by phone call and text message at that number — including messages sent using automated technology — regarding your inquiry, your appointments, and our services. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance.
We do not sell or share your mobile phone number or text-messaging opt-in information with third parties or affiliates for their own marketing purposes.
Your Choices and Rights
- Marketing communications. You can opt out of marketing calls, texts, or emails at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us using the details below. We may still send non-marketing messages about an active project or request.
- Access and deletion. You may request that we provide, correct, or delete the personal information we hold about you. To make a request, contact us using the information below, and we will respond as required by applicable law. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA).
Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this policy — including to respond to your inquiry, provide our services, and maintain business records — and for as long as required by applicable law. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Third-Party Links
The Site may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the Site after a change takes effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
V&S Tile & Bath LLC Mint Hill, NC 28227 Phone: (704) 675-7031 Email: vstilebath@gmail.com
